M – F: 7:30AM – 6:00PM | SAT: 7:30AM – 5:00PM | SUN: Closed
(978) 228-3074
501 Broadway Haverhill, MA 01832
For most Massachusetts businesses, winter isn’t downtime — it’s overtime. Landscapers turn into seven-figure plow contractors overnight, delivery fleets run double shifts, contractors push to close out jobs before spring, and municipalities have to keep every road clear. One truck sitting in a shop during a storm can cost thousands — sometimes tens of thousands — in lost revenue and penalties.
At AutoFair Ford of Haverhill’s Commercial Truck Pro, we built the only true heavy-duty commercial truck facility north of Boston specifically to eliminate that risk. From 14-foot doors to overnight parts to factory-trained diesel techs who only work on commercial vehicles, everything here is designed to keep your Super Duty pickups, F-550s, Transit vans, and plow rigs earning every single day the snow falls.
Standard service bays at most dealerships and independent shops top out at 10–12 feet. A Super Duty with a plow or a high-roof Transit won’t even roll through the door without removing equipment first — and many shops simply turn those trucks away. We have six dedicated commercial bays with 14-foot overhead doors and lifts rated for 18,000+ lbs, so your fully upfitted truck comes straight in, gets worked on immediately, and goes right back to work.
Most service departments share technicians between passenger cars and trucks. That means your Power Stroke might wait behind a Focus with a brake job. Our diesel team works exclusively on commercial vehicles and Power Stroke engines. They’ve seen every cold-start issue, every salt-induced electrical gremlin, and every glow-plug failure that happens at −15°F — and they fix it the same day instead of ordering parts for a week.
Winter doesn’t break random parts — it breaks the same ones over and over: glow plug control modules, dual batteries, alternators, block heaters, wiper motors, plow pumps, and DEF heaters. We stock every single one of those parts in commercial quantities all winter long. No other shop north of Boston keeps that inventory on site.
When something rare does fail and we’re temporarily out, Ford’s national commercial parts network ships overnight direct to our door. Parts ordered Monday afternoon are on the bench Tuesday morning — even in the middle of a nor’easter. That’s why your truck almost never sits longer than 24 hours, no matter how bad the storm or how many other shops are on backorder.
Every fall our schedule fills with Super Duty and F-550 chassis waiting for new plows or seasonal reactivation. Factory-trained technicians install and calibrate Fisher, Boss, Western, SnowDogg, and Meyer systems using genuine Ford upfitter switches and wiring harnesses. Nothing is jury-rigged, nothing voids your warranty, and nothing fails at 3 a.m. during the first big storm.
We go far beyond just bolting the plow on. Front suspensions are recalibrated for the added weight, frames are reinforced when required, hydraulic systems are pressure-tested, all electrical connections are sealed against salt corrosion, coolant is brought to −40°F protection, brakes are flushed, batteries are load-tested and upgraded to Motorcraft 850+ CCA commercial units, and undercoating is refreshed in every vulnerable area. When the truck leaves here, it’s ready for the entire season — not just the first storm.
When a truck won’t start at 3 a.m. on a plow route or a Transit throws a code in the middle of a delivery day, waiting for a tow truck isn’t an option. Our Ford Mobile Service vans are equipped for real commercial repairs — not just oil changes. Batteries, alternators, starters, glow plugs, most sensors, brake pads, software updates, and warranty repairs can all be performed at your yard, on the job site, or even on the side of the road.
In winter we keep extra vans on standby and stock them with the exact parts that fail most in cold and salt. One call to our commercial team and we’re rolling — often within the hour. For many fleets, Mobile Service alone has saved tens of thousands of dollars in towing fees and lost routes over a single season.
Commercial accounts never wait behind retail customers. From November through March you get true priority — same-day or next-morning scheduling, every time. We maintain a dedicated pool of late-model Super Duty crew cabs and Transit cargo vans as loaners so your driver stays on the clock while we work.
We also offer 24/7 secured key drop and pickup. Drop trucks any time of night or weekend and pick them up before the next storm starts — no need to match our hours. For fleets running multiple shifts, that flexibility alone keeps revenue flowing when every other shop forces you to wait until Monday morning.
A single Super Duty plow truck down for two days during a storm can easily lose $4,000–$8,000 in contracted routes. A five-truck landscaping company that misses one major event can lose an entire season’s profit in a single night. Delivery fleets face late penalties and lost contracts. Municipalities pay massive overtime when equipment sits idle.
The worst part? Most of that downtime is preventable. The shops that can’t fit your truck, don’t stock parts, or are booked solid for weeks create the very losses they claim they can’t control. Getting your fleet fully prepped and partnered with a real commercial facility before the first flake falls is the single highest-ROI decision most Massachusetts fleet owners make all year.
Q: When is the best time to schedule winter prep?
A: September through mid-November. Once the first storm hits, every shop in New England is slammed and lead times stretch to weeks.
Q: How long does full plow prep take?
A: Most returning trucks are same-day or overnight. Brand-new installations on chassis cabs typically take 1–2 days including final alignment and road testing.
Q: Do you service non-Ford upfit equipment?
A: Yes — we’re an authorized warranty center for Fisher, Western, Boss, Meyer, SnowDogg, and most major salt spreaders.
Q: Can Mobile Service handle a failed alternator in the field?
A: Yes. Our vans carry the most common commercial alternators, batteries, starters, and glow-plug modules in stock all winter.
Q: Do you offer fleet pricing on snow tires and wheels?
A: Absolutely — we stock complete winter wheel/tire packages for F-250 through F-550 and Transit vans with significant volume discounts starting at five vehicles.
The morning after a foot of snow is the most expensive time to discover your current shop can’t fit your truck, doesn’t have the part, or is booked for the next three weeks. AutoFair Ford of Haverhill’s Commercial Truck Pro was built from the ground up for fleets that have to run — no matter what the forecast says.
Call our dedicated commercial team direct at (978) 228-3074 or schedule online today. We’re located right off I-495 in Haverhill with easy access from Methuen, Lawrence, Andover, Plaistow NH, and the entire Merrimack Valley.
Winter is when your Ford fleet makes its money. We make sure it never stops.
